At Sinu24 OÜ, we take pride in offering only high-quality products sourced directly from official European distributors. All items in our catalog are made for the European market, giving you full peace of mind when shopping with us.
Product Quality and Authenticity All products are brand new, factory sealed, and in original packaging.
Every item is intended for the European market and complies with local regulations and safety standards.
Warranty All products purchased from our website come with a 2-year statutory warranty in accordance with the Danish Sale of Goods Act (Købeloven). This warranty covers manufacturing defects and ensures your consumer rights are protected.
Right of Return You have a 14-day right of return, starting from the day you receive your order.
Returns are free of charge, and we will provide a prepaid return label upon request.
You are not required to give a reason for your return, in accordance with Danish consumer protection law.
Shipping All orders are shipped exclusively via DHL Parcel to ensure fast and reliable delivery.
Shipping is free for orders over 3,350 DKK.
For smaller orders, standard shipping fees apply.
Delivery time for in-stock items is up to 7 working days. You will receive a shipping confirmation and tracking number once your order is dispatched.
VAT and Pricing All prices shown on our website include VAT in accordance with applicable EU regulations.
As we are currently below the cross-border threshold for Danish VAT registration, we are not yet liable to register for VAT in Denmark. Once the threshold is exceeded, we will comply with all relevant tax obligations, including VAT registration and reporting in Denmark.
